Returns & Exchanges Policy

At The Home Outlet Store, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for most unused items in their original packaging. Please note that certain oversized furniture and clearance items may be subject to restocking fees or final sale terms.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.

• 2.
  Pack with Care

  Securely pack the items in their original manufacturer packaging, ensuring all hardware, manuals, and protective inserts are included.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location or schedule a home pickup for oversized items.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.